Refund Policy

Last updated: June 29, 2026

30-day money-back guarantee

We offer a 30-day money-back guarantee on all SiteScan EHS subscription purchases. If you are not satisfied with the Service, you may request a full refund within 30 days of your purchase date or most recent renewal date.

How to request a refund

Refunds are processed by our payment provider, Paddle, which acts as the Merchant of Record for all SiteScan EHS purchases. To request a refund:

• Visit paddle.net and locate the relevant transaction using the email used at checkout, or
• Email us at support@tevalots.com with your order reference and we will arrange the refund with Paddle on your behalf.

What's covered

The guarantee covers your most recent paid period. We may decline refunds in cases of suspected fraud or abuse of the Service. Refunds are returned to the original payment method and typically appear within 5–10 business days, depending on your bank.

Cancellations

You may cancel your subscription at any time from the in-app account management screen. Cancellation stops the next renewal; you retain access until the end of your current billing period.

Provided by TEVALOTS LLC.